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❓ Frequently Asked Questions (FAQs)

Do you deliver across the UAE?

Yes, we offer Free delivery all over the UAE — covering all seven emirates.

How long does delivery take?

Our standard delivery time is 3 to 5 business days from the date of order confirmation. You’ll receive tracking details once your order is shipped.

What if the product is damaged or defective?

If your product arrives damaged, defective, or incorrect, you can request a replacement within 5 to 7 days of delivery. Please provide photo/video proof and contact our support team to initiate the process.

Can I return or exchange a product?

Currently, we only offer replacements for damaged or defective items. Returns for other reasons are not accepted at this time.

How can I reach customer support?

You can contact our customer support team through:

  • WhatsApp : +966 53 794 9709
  • asalzindage016@gmail.com